Privacy Policy

1. Introduction

STL Home Pros ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name and contact information (email, phone number, address)
• Service requests and project descriptions
• Communications with us or through our platform

Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses

3. How We Use Your Information

Business Use Only: All data collected through STL Home Pros will be used strictly for business purposes. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Specifically, we use your information to:

• Connect you with relevant home service professionals in your area
• Facilitate quote requests and service inquiries
• Improve our website functionality and user experience
• Communicate with you about your service requests
• Send relevant updates about our services (with your consent)
• Maintain the security and integrity of our platform
• Comply with legal obligations

4. Information Sharing

We may share your information only in the following circumstances:

• With Service Providers: When you submit a quote request, your contact information and project details may be shared with relevant listed businesses to facilitate your service request.
• With Service Partners: We may use third-party services for website hosting, analytics, and customer support, who are bound by confidentiality agreements.
• Legal Requirements: When required by law, court order, or government regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can control cookie settings through your browser preferences.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on this page with an updated revision date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@stlhomepros.com
Phone: (314) 555-0123